19.10.1 Release: Bug Report Thread

Information Dev's Corner
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This thread is for reporting any bugs and crashes experienced after the 19.10.1 release.

PLEASE make sure to read the latest Release Notes linked below before posting anything in this thread, to make sure that the bug/crash in question has not already been resolved.

While we of course strive to provide smooth and problem-free releases, some issues may still arise after release, even after extensive testing. We hope to address any such issues via patches as quicky as possible after release, and may therefore need your help in identifying them.

Please use the templates below to report any UI-related bugs or crashes you experience after the UI release. All information given in this thread will be forwarded to the UI team, so please make sure to provide as many details as possible so that we can understand how they happen and fix them as quickly as possible.

Thank you for your assistance!

Entropia Universe 19.10.0 Release Notes

Entropia Universe 19.10.0 Hotfix Notes

Entropia Universe 19.10.1 Release Notes

Bug Report Template

Title: [Short description]

Date Found: [MM/DD/YYYY]

Description:

Expected: [Describe what you expected to happen]

Actual: [Describe what actually happened]

Steps to reproduce: [Add as many steps as required to give clear instructions on how to reproduce the bug]

Screenshots: [Attach any relevant screenshots]

Crash Report Template

Title: [Brief description of the crash]

Date/Time: [MM/DD/YYYY, HH:MM]

Crash Details:

Frequency: [How often does the crash occur? Once, sometimes, always?]

Steps to Reproduce: [List the steps that lead up to the crash, if known.]

Error Message: [Copy the exact error message displayed, if any.]

Environment:

OS: [Operating System]

App Version: [Application version where the crash occurred]

Device: [Device type for mobile or hardware specs for desktop]

Logs/Attachments: [Attach any crash logs, screenshots, or additional documents that could help in diagnosing the issue.]

2 Likes
19.10.0 Release: Bug Report Thread
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1 The previous radar had a minimalistic design in the corner that

2 The swamp-green background of the radar is depressing- light blue is more pleasant.

3 previously, the video card didn’t hum like that when the autobanner was on) I have low settings. gtx1060 turbo

4 Swap mobs with avatar colors- the rainbow will be like before. and the mob has a red line. thanks

5 On the Aris Daily, the fill bar for the number of mobs is not visible

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when the graphics were changed, everything got mixed up in the inventory (* I’ve logged back in and everything’s fine.)+++

6 if you get into a transport, a rectangular dark stripe appears on the radar with the inscription of the name of the transport

7 the design should be without thick dark frames, and thin ones should not be intrusive . please

8 return the option to enable the display of the old map view in the interface. it is much more familiar and does not slow down so much when moving the cursor.

++ your translucent mine has become beautifully stylish and airy. here, in this techno high-tech style, make at least a stripe around the icons and health.++

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After today’s update, I’ve only tested the teleporter, and it still isn’t working properly.

When I open the interface and try to move the scroll bar, it takes up to 15 seconds before it responds. The same thing happens when I click on individual teleporters or the text field to type something in it.

I use Shadow Play to record my gameplay. It’s worked fine so far without any performance issues. But now, when I turn it on, the teleporter still hasn’t responded to any actions even after more than a minute.

I read somewhere that if UE5 were to come out, it would put less strain on computer systems. What’s been done now puts a significantly greater strain on my system than before.

I could just say, “Whatever, it works somehow,” but no. It’s simply unacceptable, and I won’t play another second until it runs smoothly again.

1 Like
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They are possible to move, press L and you can Undock the taskbar and place it anywhere.

3 Likes
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Make sure your graphics adapters in windows have correctly selected your best adapter. If GPU accelerated UI rendering is on, try turning it off, or vice versa.

You can also refer to this thread where some people have had the same issue: How I fixed my graphics Card for the update

2 Likes
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Great. Now we have no quick way to distinguish between L and UL items in invemtory - on top of the fact there is also no way to tell a protected item from an unprotected one.

This sets the stage for a mass TTed of UL items…

7 Likes
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Downloading over 3GB of required planet data. Even with lots of changes, that is still huge. What are the elements that cause so much to have to be downloaded, and will we have to do it all again at UE5 time, or just use this downloader if we want?

Bugs:

  • radar doesn’t change N position in either setting, so is effectively wrong in my preferred setup.
  • Mining find marks wrongly on radar by quite a bit. Setting a deed waypoint was also not where the radar said the find was. Took a while to see where find was. Looks like radar isn’t centred or something.
  • Construction window still full screen - WHY? (cannot track mission progress or skills etc.)
  • Merge all stacks other containers tick box goes black if selected instead of ticked/crossed, and info about what the ticked box does is hidden behind the first window.
  • Nested boxes won’t open. A lot of my stuff is in nested boxes… not considering adapting - may be clinching gamebreaker at some mood level - who knows…

Mood declining…

Day two in the ‘house’: Oh good grief lol - decided to visit my first mobs this vu - nice that the dots are small on radar, BUT my screen field of view is CLEARY much more than the area shown as visible on the radar. The radar ‘sweep’ needs to be a much higher angle (I tried various zooms and avatar zoom outs, yes). NOTE: THIS is pretty minor, but still… (please fix loads of other stuff with higher priority)! Also on radar: the vehicle symbol at least doesn’t look like french fries, but is bigger than it needs to be. I also dislike the large squares for tps!

Things I like: unlocks at unknown improvement in mood!

4 Likes
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Radar doesn’t spin when flying in space, keeps pointing north.

2 Likes
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I’ve now turned off hardware acceleration. The delay at the teleporter is down to 5 seconds without Shadow Play; with Shadow Play, there’s still no response.

Also, the menu bar at the top where the professions and missions are located is missing.

I stand by my opinion: the game is no longer playable for me in this state. But whatever—one more player or one less, it doesn’t really matter. I hardly contribute anything anyway.

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remove the bar in options, option of hide any of the 4 bars in the interface menu.

1 Like
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The lootwindow or lootscreen is to slow when you craft - after few clicks it runs and runs

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1 Like
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Yeah was fixed before this update, turning it back on again made the game worse, i will just leave it off.

3 Likes
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You can press L to undock the taskbar

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If the game runs worse with it on, check out this thread. How I fixed my graphics Card for the update

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Yeah that’s how i was able to have the game run smooth again, but after this update if i turn the option on again it goes back to a laggy mess, but it’s ok though don’t really need it turned on.

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Items inside containers are now completely non-functional (their entire context menu is inactive). This includes the inability to open a container that is located inside another container. Given that 99% of my inventory is stored within multiply nested containers, this change has effectively locked me out of the game…

3 Likes
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Bug Report Template

Title: Cursor mode when switching to Entropia game window

Date Found: 09/15/2026

Description: When switching from one window to Entropia game window the game deactivates cursor mode until pressing escape or some combination of left/right clicks.

Expected: Cursor mode should be the same way as I left the Entropia game window previously.

Actual: Cursor mode always deactivated and cursor missing when switching back to the game.

Steps to reproduce: Play Entropia Universe in window mode, switch to a different window, switch back to the game from the taskbar or when minimizing other windows.

Screenshots: n/a

5 Likes
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Bug 1: When pressing enter-button to write in chat, and you dont type something or simply regret entering chat you cant exit it again with enter-button. Also sometimes, but I don’t know how to replicate it, you are completely stuck in the chatwindow with the chatcursor just flimmering over and over again.

Bug 2: Thanks for fixing so we can warp to space stations now again. However, there is no option to warp to a specific coordinate in space (or at least I don’t figure out how to do it). E.g. earlier you could warp to any specific location of your choosing. Maybe this is no longer intended, but in case it is maybe one option would be to be able to warp to a waypoint. However, if you set a waypoint while in the warp window, the waypoint is not visible.

Bug 3: When in first person view in a quad wing equus in space (I would guess this is for other vehicles as well) there is a flashing white image in the screen. You can also toggle this by changing 1st and 3rd person quickly. (Image below)

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Bug 4: On map you see quest waypoints even for quests that are not tracked.

Bug 5: On kill missions with a progress bar - the progress bar is not visible

Bug 6: You cant move items from one inventory to another (e.g. storage) if there is an item “in the way”. Earlier you could drag and drop items to storage on top of other items and they would automatically be placed below. This is a miss in quality of life.

Bug 7: Items are not disappearing when dragged to TT

Bug 8: You cant scroll in inventory when selecting several items. Example: You have a filled inventory with stuff for several “pages” in inventory and need to scroll to see all of them. Earlier the interface autoscrolled when you selected items higher or lower up but this is no longer possible.

Bug 9: You cant select or deselect items by holding CTRL-button

Bug 10: In auction, sorting by “BUYOUT (MARKUP)” still is inaccurate and results are not sorted properly.

Bug 11: The zoom on radar seems to change everytime you teleport/switch area. Example: If you zoom in to be able to see mobs more detailed (e.g. not all mobs in your visible field just as a blob on radar) if you then teleport this is reset.

Bug 12: You can’t click down auction info on a specific item listing with escape

Bug 13: Earlier when using mindforce teleportation chips and choosing your destination you could intentionally click outside the circle of possible coordinates to teleport to. This would automatically put your intended destination as max distance in that general direction. Now you need to click inside the circle of possible coordinates to teleport to which just makes it way less convenient. A loss in QOL

Bug 14: Let’s say you have 5 items. 1 out of these are not recycleable. You select 4 of the 5 items including the non recycleable item and drag to the TT and press recycle. Then the non recycleable item is still selected in inventory. You then move the 5th item (that is on another sheet in inventory) to recycle and recycle it. Then the icon of this 5th item is still remaining in inventory as if it was never recycled. However if you close and open inventory again it is corrected.

Bug 15: When not using lootwindows you hear a sound for each item that is looted. Furthermore, each item looted is delayed so lets say you loot 10 items from a mob these will take 2-3 seconds to pop up on the screen. You will hear a sound for each of these items which is very irritating.

4 Likes
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Thank you for this update, it is moving in the right direction.

Some point need to be improved :

  • [FIX] a lot important information is missing in the inventory : TT / Lock / (L) all icon symbol are missing
  • [FIX] Show number hp instead of % in the health bar
  • [FIX] Can’t Split item inside container
  • [FIX] map dont show everything when using TP chip (pvp zone …)
  • map dont show everything when using TP (pvp zone …)
  • Sort in action dont work
  • cant see if u use universal ammo or not
  • wrong icon for shared mob
  • Progress bar in mission are missing
  • The HUD minimap and the minimap need a different zoom
  • Mining claim dont show on minimap
  • maybe made some color in hp bar like <20% red, >80% green, and orange between and put the reload bar light bleu
  • split item is not possible with number need to clic the arrow

And after being a beta tester for about 25 years, I’d really appreciate having a dedicated server for this…

4 Likes
20

I posted this in the 19.10.0 bug thread and its still not fixed…

Title: Crafting Max attempts capped

Date Found: 09/08/2026

Description:

Expected: the attempts value should cap out to the amount of actual material you have available

Actual: Max attempts field caps out to 9999

Steps to reproduce: Click the max button

Screenshots:

image

1 Like