For all the screwing around you and the other shop owners have put with you’d think they’d offer one of the estate upgrades for free as compensation.
If Marco can’t fix this then there is something seriously wrong with the way that MA / FPC deal with each other. Marco’s the CEO of this planet and his word should be final.
we have to wait longer, to get the deed
ok, here some messages from support, when we get the deed :
2009-12-26 18:23 Entropia Universe Support:
Hi Trance,
Thank you for your replies and we are sorry to hear that you are not please with our offer. The deeds will be transfered to the new shop owners after the 10th of January, when the responsible area from FPC is back from Holidays. We apologize for this lengthy process and we wish you Happy Holidays.
Kind regards,
Entropia Universe Support
What a mess. 
But Trance, don’t give up. Look at it this way, your shop is now worth more than what you once gave for it. Not many people can say that about their estates these days. :laugh:
Maybe sell it and go for a new shop in emerald with lots of item slots?
I think you and the other all the shop owners deserve some major compensation like an Extra shopkeeper… plus your getting your original +50 items back… and free advertising for at least six months. That to me sounds fair.
this would be fine, after all that pain and problems, don’t have a shop in best time of the year, when most ppl playing!
So you have a make up shop right? 
even if your shop was up and going during this time of year you still wouldn’t get any sales due to make up not being implemented yet… :scratch2: But for other shop owners in the deer mall I see it can be a problem.
I just realized MA has messed up the item points in the New oxford shops - not by a little by alot -
I hope this is an over sight, and will be looked at…
It’s the case as someone else pointed out, you buy one thing, it gets taken away and your returned something else that isn’t quite as good.
It usually works where you get something equal or better not worse.
I’ve had to rma hard drives, if they were to send me back something of smaller capacity I wouldn’t be happy. However on the few times I have I’ve gotten faster 15k rpm instead of 10k rpm or higher capacity drives 640gb instead of 500gb.
I am constantly amazed at how poor the customer service is with this company. Imagine this conversation in person, face to face… it would be insane.
we are sorry to hear that you are not please with our offer:scratch2:
really? thats it? sorry you are not pleased?
Whatever level of success that FPC and MindArk feel they have attained over the years would absolutely pale in comparison to the success they could have achieved if they just cared about their customers like many well run businesses do. There are not millions of us players (customers) out there, far from it actually… and the churn and turnover rates must be immense. Customer satisfaction, while less important when you have a unique product, is still the key to keeping your customers here, and depositing. Nothing would be worse for FPC or MindArk than having a neglected player base discover another game like Project Entropia. And if your business plan is dependant on exclusivity in a free market, good luck.
Why risk it? If you keep your customers happy, they will stick around, deposit more, and be less likely to jump ship should a chance ever arise.
My 2 cents on deaf ears
World of FUBAR lol that is my game
Wel I think if MA/FPC are Capable COmpany, this Universe would have been much larger and with more players .
Somehow I think the reasons folks leaving is quite clear here 
Dont blame crisis or other global stuffs, if you Sux , you sux , MA/FPC
That is something I learned in the last few months :0)
WHat I suspect here, is that MA/FPC is serious lack of numbers of capable employees… running the business with a minimum crew.
Quality of service will sux for sure, proably they cant even keep their own folks happy.
Which all these things may end up in to a downward spiral … leading to more folks unhappy and feeling screwed up.
I really like to invest here, that was the reason I came to EU, years ago. But every time I see shit like this… this is just pile of dungs.
this obviusly a bad call from MA reducing number of items that you can display is a major loss for any shop , and after all the hassle that trance and the others have been put through this is just not right by anybodies standards ! I only hope this is a genuine mistake and that you get your item count back as soon as possible .
Well if the original response to the support cases is correct it was deliberate.
What makes this worse is that it seems only one person caused this, no one else had to authorise the change and that no one else can rectify it.
Our investment is worth zero.
Well today, I went to the MA site to look up info about the new oxford Shops.
I found a reply, telling me I am offered 2 options for our investment:
I have been running the shop since 31st July 2006 https://www.planetcalypsoforum.com/forums/selling/33096-new-oxford-01-shop-opening-party.html
2, Or I can take the new Deer shop 02 - which is a 60 item point shop.
Can anyone help i am confused over which option to take 1 we get nothing for the 15,000 + peds or 2 we get a tiny shop worth a fraction of the investment or value of it.
I am deeply concerned about this - yes a tad frustrated, but also concerned for other investors,
2009-12-18 13:22 Entropia Universe Support:
Hi,
In a Version Update scheduled for release next week, the new Deer mall in New Oxford will be opened. The shop that we have reserved for you is the Deer Mall Floor 1, Shop 2.
When the mall is available, take a moment to explore the mall and the reserved shop. If you wish to accept the new shop, we will pay the maintenance fee for one year and then transfer the Estate Deed to your inventory. The shop will then belong to you and you may start using it.
If you do not wish to accept the shop, you will get the same PED amount as you paid for the old shop back on your PED Card. However, from our log files we can see that you received the Estate Deed in a private trade 2009-07-16 where nothing was exchanged in return. From this information, the best option for you would be to get the deed to the new shop, and should you not wish to use or keep it yourself, you can sell the shop to another participant. But we hope the new shop will be to your satisfaction.
Everyone in this game that knows me - knows I ran that shop with dolores for almost 4 years, we put 1000’s of hours into it & now we are offered zero peds or a tiny shop.
I’m lost for words just now. I don’t want to put any dampers on recent events such as Buzz’s Cp purchase - Good luck to him, Ive been around about the same time as Buzz & wish him well… But I am overwhelmed with my outcome.
I will make a more detailed thread on it soon. I do hope its just a miss understanding, so I wont add any more just now.
Moonfish
This really is sad to see- I truly hope Marco, or someone from FPC reaches out to you regarding this… They owe you a similar shop, why would they want to burn bridges with an established and well respected shop owner.
180 items = 60 items? How? Can anyone at FPC explain this?
It would make sense, at least a little more sense, if they they offered you shopkeepers to make up the difference, or a shop with 150 items…
They love all this press, everyone saying how ND and DF made back their investments in months- and then turn around and crap on the smaller and consistent investors in this game. The big 1-time purchases are nice, but they dont pay the bills week to week. I can only imagine your support emails sitting open on the monitors while they pop champagne in celebration of the more than 1 million USD that were deposited to bid on CP. Sad.
[COLOR=“Blue”]“watch this- i bet i can get this moonfish guy to take a 60 item shop in the new mall”
“but didnt he have a much larger one before, like 180 items”
“yeah, but who cares- what else can he do, he will be forced to take it, or we can offer him 0 peds for the deed”
“nice, who cares if he quits, we have millions of registered users to make up for it”
http://www.realityport.com/forum/images/smilies/assorted/spraying.gif
What a joke…
I’ve looked around the new Deer Mall and tbh if I’d had one of the subterranean shops I wouldn’t be happy with the new cut and paste Mall ones even if they had the same number of item points.
The old shops had a unique feel about them which has been lost completely
They do seem to be going out of their way to annoy people right now.
after all that bad, i can only tell ppl : Do not invest in Entropia, maybe your estimate will be changed some day, and you get less back as it was before! and you can do noting about!
Dunno, I just had a look myself and if you actually want a place where you can sell stuff, this mall is better. I dare to say that these shops are worth more in peds than the cave shops would have been at the current market.
But it is still worrying that MA so easily changes things without even the slightest notice or respect for player opinion.
Well I have no idea what or how they think…
I have sat back & looked to the future of this new game system and this is the outcome for me & Dolores - I feel I have been robbed - not only can i not see any colours, sure that’s my problem - but now my investment in this game has been taken away - I’m sick to my stomach with this game - The 1st time I am scammed for a hanger -
The best hanger in this game hanger 02 by … my threads about the hanger are not here, you are not allowed to say the truth & are deleted by EF because they don’t like them & now after all this time FPC offer me zero peds for my shop or a shoe box.
I ran this shop for 4 years, I put my heart and soul into it - it has never been re sold, we kept it long term and had fun with it, because we believed in a future, like 100’s of other suckers out there - we believed MA would make this game great and we would go forward and be part of the great game. -.
Seems, MA are not interested in taking us with them on there journey of what ever future they foresee - They just want to take what we have, what we paid for and what we loved…
It took me 2 years to recover from the hanger scam and the non eventual out come - everyone in the game new i was scammed…
Hanger scam…
I buy a hanger and pay in parts for it.
Last part is due I say ok I pay the last 10K in 4 days
I lend the hanger to the said wannabe person.
She stops all communication with me.
Sells the hanger after 3 days for 80K fast - offering it to everyone
Keeps my peds as well & all my possessions
Says to me (via a 3rd party)- she wanted to teach me a lesson
MA - block her account as I told them the situation, she would be trying to take my peds out of the game, the money I paid for the hanger + the peds she got from the sale as fast as she could.
Her account is locked…
She is asked to give me 30K & my possessions - this is not my hanger - this is just 30K. she does because her account is locked and the only way she can get her peds out of the game is too give me 30K - so she does - even calls me dirt while she does it - imagine being robbed then being called dirt by the said person while they replace your stufff- I took it, i stood there and took that crap just to get my possessions I collected for years in this game - I stood there and took that shit.
I never thought I’d have to take this shit again, well. looks like its all started again…
I have been offered zero peds for the best shop in the game - why is that you ask - well my shop has not been re sold or manipulated - Seems because i gave the deed to Silva for 30 mins - it dissolved 3.5 years of its sovereignty. everyone knows i have had that same shop for all this time except the computer - all it see’s is the deed being given to me on a said date.
Shop estates
2009-12-18 13:22 Entropia Universe Support:
Hi,
In a Version Update scheduled for release next week, the new Deer mall in New Oxford will be opened. The shop that we have reserved for you is the Deer Mall Floor 1, Shop 2.
When the mall is available, take a moment to explore the mall and the reserved shop. If you wish to accept the new shop, we will pay the maintenance fee for one year and then transfer the Estate Deed to your inventory. The shop will then belong to you and you may start using it.
If you do not wish to accept the shop, you will get the same PED amount as you paid for the old shop back on your PED Card. However, from our log files we can see that you received the Estate Deed in a private trade 2009-07-16 where nothing was exchanged in return. From this information, the best option for you would be to get the deed to the new shop, and should you not wish to use or keep it yourself, you can sell the shop to another participant. But we hope the new shop will be to your satisfaction.
If you have any questions about this, do not hesitate to ask. Please contact us with your final decision before February 1st, 2010.
Have a nice day.
Kind regards,
Entropia Universe Support
Now, I am offered after being offered nothing for the best shop - the cheapest rent the highest item points shop in the game - I am offered the lowest shop in the game along with alot of other players, who I’m sure have stories to tell.
This is utterly outrageous, does anyone expect to have there game estate reduced because the game decides it,
brick my brick its been taken away..
1st - new Oxford is never finished -
there are no terminals -
no sign posts -
no new Art
no fixed shops
Then, the up date takes them away, and we wait - years go by we grow older, and then the light appears and we are offered bread for our estates, take it or leave it attitude…
I wont go into any details yet, I will wait till they come back from holidays - hey I wish I could afford a holiday too, but sadly I can not afford a holiday.
I wait some days for there return 2 days I will wait. Sure Holidays are hoildays but time is money isnt it… I will start to post in 2 days,
Seems the war is not against the Robots or the native species on Calypso, but a more cunning species, a species that hears’s $ but not words - forgets its community & sees people not as human but simply as numbers & money - the future never changed - it just got darker and colder & more sad.
Your next, watch your back.
to be updated soon…
I am sad for moonfish
to give replace an excellent shop with 180 item count with only 60 is a bad deal .
To be offered nothing at all just because you loaned the deed for 30 minutes is a scandel , just because you loaned the deed in no way means that you did not pay for it , if you loaned your car to someone would that mean you paid nothing for it when you got it back ?
they only have to look a little further back to see what you paid for it , thats the obviuos (and right) thing to do .
I am sorry your in the situation that has been forced on to you by MA “moving the goal posts” I just hope they “do the right thing”
I have trouble believing this is the final word from MA.
Surely all the people who can make the real decisions are on vacation and the replies have been given by drunk support trolls.