[SIZE=2]Good supportcase: [/SIZE] :thumbup:
Case 35580 History
2005-03-23 Hanne Einan:
Hello!
I wasnt quite sure on where to put this supportcase, but I chose this.
Last night my boyfriend woke me up, upset over that he had put our Adjusted Ravenger Mini Sweeper v1 in the TT.
He offcourse didnt do that on purpose, noone in their right mind would have.
Me and Tranchinus Gnasher Draco, my boyfriends avtar, have put in alot of time, efford and money into Project Entropia, it would be fantastic if you could return the Adj v1 to him? Please?
Kind Regards
Hanne Einan aka Skam
2005-03-23 MindArk Support:
This have been solved now.
/Regards
[SIZE=2]Bad supportcase: 
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Case 25100 History
2004-12-11 Hanne Einan:
Ok I know you have gotten this questing tons of times before, but still Im not quite certain what you mean on this issue.
The issue Im thinking of is use of autoclicker, mouseclicker or similar programs clicking the mouse for you.
Im not a fan of unattended mouseclicking, people stanind in ring, afk and sleeping while their avatars are increaing skills without them doing anything. Im not going to judge those who does, thats your job, but I just want to state that this is none of my intrest before I move on in this case to point out what I feel about autoclickers.
I have arthritis (reumatism) more exact something called Oligo Artritt (in latin) meaning my limbs dont work as they should do. My whole body is affected by this but some limbs are worse then others. One of the worse one is my second finger from the left on my right hand -thats right, the one used for clicking.
Now, I have been skilling, and hunting, and if you check how often Im online you can see Im quite comitted to this game, and therefore, well… I need my finger quite bad. Thing is, my limbs get soar and swollen when I move them rapidly, as in clicking while hunting.
In RL I have alot of adjustments to manage my day with having this disease. As you might know, its a disease that will never go away so Ill have to live with it. (Im not trying to get sympathy, and I hope your professional enough to see though the “sad story” and rather see my point regardless on saying “awww, we must help her” like so many people seem to do, and rather look at pure facts)
Now, to my point, as you might have guessed what is allready:
I have alot of adjustments in real life, and as long as one uses autoclicker attended, not unattended, to make it possible to enjoy the game without any pain or discomfort, will you then accept the use of it?
2004-12-22 MindArk Support:
Auto clicking software is not endorsed by MA and if anyone is found violating the Conditions of Use, actions will of course be taken.
/Regards
[SIZE=2]Silly supportcases (where it seems they dont read all Ive written..) [/SIZE] :rolleyes:
This is a long supportcase so Im just going to short it down.. a painting disappeared from the wall in my apartment:
2005-04-01 Hanne Einan:
Still missing 
2005-04-05 Hanne Einan:
I found it
It seemed it went into the wall in the extremely little gap between the walls, I could see the square around it but not the item itseld if I placed mouse on this little gap. Picked it up and placed it on wall.
If anyone else have the problem thats the solution.
Regards 
2005-04-07 MindArk Support:
Hi,
Your ‘stucked’ painting can now be found in your storage.
/Regards
Support
Another silly one:
Case 32237 History
2005-02-15 Hanne Einan:
I seem to have a problem adding diciples even if they dont have mentor and dont have prof standing. Bug?
2005-02-16 MindArk Support:
Hi,
This can be because the Avatars you are trying to add as disciples may already have too many skills. To add as a disciple all of the Avatar’s professional standing should be ‘New Comer’.
Regards
