MA Webshop Visa Payment Broken

Entropia Universe Economy Deposits & Withdrawals
21

So strange then
Trying again now

22

Nope, still no work
100 boxes
Hereā€™s the error message ā€”> Error at acquirer.Payment declinedTry again or choose another payment type.

23

Update:
Boxes and UA didnā€™t work
Straight up PED did???
Same card used
USA

24

Broken again, no boxes

25

Have you tried paying with kidney ? :smiley:

26

Tried twice in the USA with 2 diff browsers. Gets to the load screen but keeps spinning. Used the internal transfer center and it worked to depoait PED. Donā€™t really like the transfer rate, and missed my webshop DNA bonus. Kinda backwards for my play style but Ok Iā€™m In.

1 Like
27

Credit cards are blocked in the US to buy entropia universe. I had to call the cc co every time I wanted to depo. I donā€™t think MA ever tried to talk to them. Seems intentional to me. Itā€™s not too hard to guess why. The real question is - why donā€™t they sell it to a legit company with realistic growth desires?

28

Not just for the USA, Its blocked in India too. Only way to get PED into game is by Wire Transfer.
My old support case from Jan was sent to their ā€œEconomicsā€ Dept, But no update till date as to why Debit cards dont work either.

First it was just the PED Deposit, now the webshop too.

29

This is not true with at least Costco Visa card. It works most of the time on everythingā€¦ on some weekends/holidays, it fails for webshop, but direct ped purchase is ok. After a few days, back to working.

1 Like
30

has anyone tried his binance card already? to brag about his VIP level and the related kickback bonus?

if not then iā€™ll maybe consider it soonā„¢

:sneaky:

31

When i try to deposit with a mastercard i get directed back to my bank,then i confirm,back to the entropia page it gives this error message..

ā€œINVALID_PARAMETERSā€,ā€œerrorsā€:[{ā€œdescriptionā€:ā€œUUID string too largeā€}]}

So i cannot purchase boxes(webshop) neither peds..i use chromebook..any suggestions anyone?

32

A lot of people including me are facing this problem. ive tried everything including using diff browsers, nothing works. ive created a support ticket for this as well. This is definitely an issue on MAā€™s side. Im able to use transfer center to depo but i always depo using boxes. Not gonna depo again till thats fixed.

1 Like
33

Hi,
they are trying to fix. MA knows about this .

1 Like
34

I would be willing to bet this is a psychological ploy their most treasured employee told them to do. Itā€™s impossible to be this ā€œunintelligentā€. Itā€™s hard to fathom, especially since I deposit money too, why people work so damned hard to get money into this game. The game is impeccably unrefined, almost defunct. It has to be some kind of reverse psychology or Stockholm Syndrome.

1 Like
35

I havenā€™t been able to deposit for 2 weeks and counting so Iā€™m as pissed as the next guy but the only reason why this happens is because thereā€™s too many people ā€œinvestedā€ that are afraid to complain :ROFLMAO:

Thereā€™s barely 1000 points in this section of the forum in the last 5 years and half of them are about withdrawal time and the other quarter are about scammers.

MA has limited processor options and as crazy as it sounds if people donā€™t complain or at least put in support tickets they wonā€™t even know itā€™s happening most of the time and then weā€™re in a shit situation where a VU comes out with actually relevant content and we canā€™t even spend money on the game.

If thereā€™s one thing people should complain about or care enough to complain about; itā€™s people not being able to get money into the game.

Cringe tbh

2 Likes
36

I just tested out to get 10 Keys & a small depo to see if Visa works - Webshop works for me, PED deposit failed again.

37

I answered on another thread, but I had a similar problem with using a new card. I could not get MA to acknowledge it on any windows based machine or browser. While at work I registered (successfully) my new card on the MA main website using my MacBook and Chrome. Once the card was registered I could then purchase from the web shop or in game.

38

I just tried too, didnt work. Blue circle of doom.

I understand that those things can happen but could you let us know when it works again @MA?
Iā€™m afraid my bank somehow sends the money and then its in limbo and then I have more work to get it back, just cuz I keep trying to depo to figure out if its working again.

Cheers

39

Whats the MA main website? This: https://account.entropiauniverse.com/account/deposits/credit-card-deposits/ ?
On https://www.mindark.com/ I cant see anything.

40

Hi, if you have problems with buying anything in the webshop, I would recommend trying these steps as it has worked for other customers.

  1. Try a different web browser (Chrome appears to be most successful).
  2. Turn off any AdBlock or similar (for example uBlock).
  3. Check that you are up to date with your cardā€™s authorization system. It is possible you need to download an application from your bank in order to authorize your card, which is needed in our webshop.

Hope this is of any help and please accept our apologies for any inconvenience that this is causing you :slight_smile: We will continue to look into the issue.

1 Like