This is very unlogical for me. If i want to gamble with my money thats not MasterCard problem. Very wierd from MasterCard. Also use same and have problem with MC but also with maestro and visa card. Manage to buy keys only with visa which is connected with foreign currency account. Hope they will reslove this.
Iâm sorry but I just donât believe this. When purchases like that are declined for sites that have been flagged, many times you will receive a phone call from your bank or whoever your card issuer is, (you did not talk to Mastercard) or you will call them and they will approve it once they have confirmed that it is you making the purchase, so that they have it on record in case you decide to make up a story that your card was stolen and used on one of these sites. What you are saying
is absolute nonsense to me. Do not take this as an attack from me, but more as me pointing out that you may be slightly embellishing a story.
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Ignorance is no excuse for bad manners, but, then again, it can be, I guess.
EU is known amongst all payment providers. As I said, and I have a few more years dealing with EU, MA and life than you do, many providers (banks, cards, Paypal, etc) will not allow you to make payments to a know gambling site. Synchrony Bank (which issues cards for Paypal) will instantly decline any charge to any MA account.
While many of my funding accounts have no problem, in my investigations as to this interruption of my playtime, it all stems back to an internal policy made to âprotect usâ from ourselves.
Sorry but I understand what youâre getting at and it makes sense. But thatâs not how PayPal or mastercard or visa work. Yes they have flags for bad merchants but Iâve never had a problem depositing to EU with any of those mentioned payment providers. Iâve used PayPal many times to depo before they removed it with no issue same with the rest of my banks.
From what I understand from my bank and from EU support their payment system isnât even actually putting a charge through at all for some people. While others simply have a browser or card issue. All three of these problems are valid but I havenât seen a single person lately mention that their bank is blocking it. On the contrary the most common issue at this time is no charge reaching your bank. At least this is what MA support told me and my bank.
No flame intended i just think you might be thinking of perhaps older issues.
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tried to deposit with both master and visa card today and in the past 2 months both card had worked multiple times, now saying declined from acquirer and to keep trying other payments, called up my master, visa, and debit card all 3 said they did not decline any charges, and nothing have even popped up on their end. seriously MinkArk if all those gambling sites in the EU is able to accept bitcoin and ether as a direct payment of deposit and withdrawals with all the fees passed on to the clients, maybe, just maybe itâs time for you to consider that as an option, lots of companies are more than happy to be middle man and aide the process along, and believe me many many of us are more than happy to pay the extra fees since we pay it anyways on deposits and withdraws already. I understand many that plays this game think crypto is a scam or whatever, but use a middle man, you get ur funds instantly and relieve urself from all risk of volatility and we get a stable method to deposit and withdraw while we incur the fees, win-win, and itâs an extra option not forcing it on anyone, think on it.
I have deposited with both a Mastercard and Visa within the past 24 hours with no issue.
The Mastercard was issued thru Capital One and the Visa was thru Bank of America.
Last week I also had no problem depositing with a Mastercard issued by Citi.
The above were actual deposits; however, I have also made Web Shop purchases in the same time frame with the above cards.
I 100% believe there is an issue with payments, just trying to see if maybe it is limited to specific card issuers (banks) and not Visa/MC.
Has anyone had an issue with Capital One, Bank of America, or Citi yet?
If so, I would then have to say that the issue sits with MindArk as it is not a blanket lock out from those above three card issuers.
chase visa, paypal master, chase visa debit, all transactions for just 100 keys all got âdeclined by acquirerâ in the past if was declined by my card issuer i get an instant text message asking if it was me and if i respond yes than when trying again transaction goes right through, today didnt get any text and called up all 3 issuers and all said they got nothing or charges coming in, maybe MA wants me to cut back, clueless at this point
bump. Ridiculous. Still can not purchase keys. Getting very frustrated.
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Indeed. I do understand when some minor issue dont handle for longer time but for such important topic makes me very qustionable for whole system. Its like you have gas station and you dont sell gas because of some issueâŚ
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Not fixed yet? Time to find another options to deposit and withdraw?
Looks like MA closed my ticket regarding this. They told me theyâd post on the front page when its fixed so they were closing my ticket.
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Refused by acquirer.Payment declinedTry again or choose another payment type
Just an updated attempt
This is about week 4 now?
I just added a screenshot of that exact same message to my support case.
I am now locked from logging in to the web page with error code 429
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Now work with visa, tested 18/7 20:04hs ma time
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Mastercard still doesnt work. Lucky you.
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Now try again, i cant buy strongboxes + key. Only key alone with visa. mastercard dont work yet
UPDATE: Only can buy by 10 strongboxes + keys per order.
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Since this effects others besides myself , I will post the support response I received today.
2021-07-19 13:11 Entropia Universe Support:
Hi BareBones,
Thank you for contacting us.
The past weeks there has been a problem with our payment provider Nets. This issue only affects some customers, and a few who have experienced the issue are now able to deposit again. However, some customers still have problems with depositing and we donât know yet when it will be completely resolved. Nets has confirmed that the issue is on their end and they are looking into how to solve it. We apologize for the inconvenience.
As for paysafe cards, they are still an option to use in the webstore.
Kind regards,
Rose - Entropia Universe Support
and thank you Rose / Entropia Support
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After weeks of frustration I have finally been able to deposit using the [B]Paysafecard[/B] , which I was able to purchase online with Paypal.
There is a restriction using Paypal , that you can only use funds within the Paypal account or usa a linked bank which is linked to Paypal.
There are costs associated with deposit into the Paysafecard , which my total for this round was $3.49 on a $50 deposit.
Mindark stated in my support case that Paysafecard was acceptable in the webstore , but I was only able to use it for direct ped deposit , as there was no option within the webstore to use. So , $50 of course turns into 450 peds after MA takes their cut.
At least I have a way to deposit to keep my new disciple happy.
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B.u.m.p.
This is still an issue with one of my Visa cards, tested yesterday