I have sent a support case, but god knows how long it will take MA to sort it out
:eyecrazy:
Rgds
Ace
1 Like
Just give me 400 peds tomorrow and i’ll return 360 ped of metal residue and explosive ammo, you won’t have missed a thing 
1 Like
Lol, that is pretty accurate!
Rgds
Ace
This definitely made me laugh, very true indeed :D.
I hope you get the GC sorted, yet us know the outcome. Good luck!
1 Like
As you have raised a support case and face the inevitable long wait…
Why does anyone ever need to resync their gold card? I’ve not had to in the past 8 years.
Me neither and i hope not. I am still waiting an answer from my last support 10 months ago.
If you want quick re-access to the game just tell them to deactivate the security
My Gold card is dodgy and the connections in side the reader are all a bit shite. Doesnt always work, error 72 alot. Eventually i get a number out of it…
This time no number at all and i had to press down on it, to get it to read. Too many went by, so got out of sync.
Now on the “please put in two codes screen at login,” i put in two codes, press login, but the screen just refreshes for another two codes.
Yes i know i need a new gold card reader lol…:laugh:
Nothing from support yet 
Rgds
Ace
I appreciate this won’t help your current situation but I have found that cleaning both card and inner connections with white spirit helps, and new batteries ofc 
GL with re sync
1 Like
Thank you
Yep cleaned both about a year ago, probably needs another. And on my third set of batteries.
I think the major problem is the reader and card go everywhere with me. And spends most of its time in a pocket in a napsack with other crap. So gets covered in dust and crap all the time. I have even lost one corner of the card that broke off some time ago.
I just checked and its still before 7am MA time, so probably another two hours at least until support rock in. Happy friday plans, they will probably need another hour on top!
Fingers crossed they help today, others a whole weekend without my PE fix might send me over the edge lol.
Rgds
Ace
If it is 7am for Support case people and in the uk it is 8am…where are they based? Which country?
Or does their website have the wrong times for support cases?
Rgds
Ace
Here is:
no hope at all…
from the order a gold card reader part of the website:
“If you need a new gold card please contact support.”
On 2015-11-05 12:06:42 you wrote:
Hello, my reader looks like its on its last leg, and I need to order a new card/reader if possible. …(snipped)
No response yet.
I was thinking that Humanity will have evolved into Eloi, and Morlocks before I get a response.
Ya that f’n sucks I had GC issue once but after doing the procedure sent by support it has been working flawlessly.
I think the support is based in Sweden. Yesterday was a Swedish holiday and alot of people takes today of as well. I guess they should have someone handling support cases but they might be very few working today (we only have about 10% of the staff at my office today for example)
Hope you get it fixed soon
/Andy
1 Like
Come on MA, i don’t think i could cope a whole weekend without PE!
Rgds
aCE
please post here if you hear anything, I am over 6 months of no response now.
Nothing yet, I am starting to feel the jitters 
I updated the support ticket with stuff i have tried. I.E safe mode, reset etc…
Rgds
Ace
I presume you can get in game though? I cannot log in…
Rgds
Ace
Well, it feels like christmas has come early!
Hank from support asked me to send two codes to him. He waved his magic wand, did some jiggery pokery at his end, and I am back in game.
Good thing i am not addicted to PE, lol.
Thank you Hank!
(I did offer to kiss him, not entirely sure how that went down!)
Rgds
Ace
Third set of batteries? OMG.. i use since 8 years the 1. batteries. :eyecrazy: