Hello yesterday when I wanted to log in I had massage - Incorrect one time code, please make another attempt. I use Microsoft authenticate not Entropia pocket- because i had so much trouble with it. especially in 2024., when I had for months of maybe longer error 425 despite I didn,t go too much on my account, like players described in this thread :
https://www.planetcalypsoforum.com/forum/index.php?threads/account-login-issues-on-eu-acc-page-err-425.297879/#post-3936271
Today I did provide support with my driving license and wanted to de active code, but each time I had massage There was a problem processing your request. Please try again or contact support (ID: 692 Pocket).
Did any of you can help me with this one.
And I will add up, that same thing happened to me in 2024, my code were wrong out of blue and I could not de active it.
make sure you authenticator phone is connected to the internet, and also that its TIME AND DATE are synced automatically - if your clock is off by even half a minute or minute, it will desync and you can not use your codes until you make sure the phone is on the correct time again.
Everything was fine, with my phone, time and internet. On Monday I experience severer issues, on Wednesday i could not log because incorrect one timer code, and today I can not even de-active it.