The account was locked without explanation in August 2020
I deposited 120K PEDs then bought CLDs, the unclaimed payout from CLDs are more than 10K PEDs
Think twice before depositing big amount or just deposit less amount if it is necessary
I think the issue may be that they are unresponsive(incoherent) and that they are probably being more demanding than they are cooperative.
Iâve seen a lot of players demonstrate Support Cases regarding accounts in question⌠As well as in other games⌠My best guess is that they would either want the individual to admit to the wrong doing, offer an incentive to remedy the wrong doing, and/or approach the manner in a direct, short, and respective manner.
I noticed about 2 comments in here regarding processing the reason, but nothing has been said about approaching that matter.
There is some slightly confusing context and I am not one to back Support on this end of things, but easy come easy go.
Sucks that it has been a year.
Maybe just send them a message saying âHello, it has been a year since my account was locked for investigation according to the ToU §5. I am wondering how far along the investigation you are and if there is any information you can give me regarding the reason for the account lock. I miss playing Entropia.â
(IDK if you know why youâre account is in violation of ToU 5, of which is account inactivity and/or account ban and termination, of which is very incomprehensive. But the entire section just talks about inactivity)
Since it has been over a year now, IDK what they will try to do. But if you havenât violated the ToU and they have still been unresponsive in telling you why your account was locked due to an investigation and what processes are being taken to address it then I would think that there isnât anything to be worried about.
I know an extraordinarily abundant of people would blow the Number Keys Symbols up over my suggestion to be respective and straight forward with support. We do deserve the same treatment as them, and I know they would just as much so freak out to any part in regard to properly conducting a conversation instead of ejecting the address and being inconsiderate in a manner where they project deserving more.
If you did violate the ToU(After your account was put into investigation) Addressing the support case as I specified is kind of like a Starting New statement, you were overheated at first and now you are willing to cooperate. IDK if it is projected toward me or in regard to the community as a whole as it was indefinitely those specific community members as well as MA and not me. Maybe that respective initiative is self-proclaimed, but at least they are trying and the initiative is projected toward doing the right thing.
I really have no idea what to expect, but I do know what I am seeing.
If you âwereâ inactive for 365+ days and that was the reason for account lock(Although idk why it would be put under investigation for inactivity), I am sorry about your situation. My biggest fear when it comes to buying these âinvestmentsâ with 0-ped value, which is most of all.