I participated at Merry Mayhem 2013 in category 2 solo.
I hunted 31h12 minutes (30 full key of 62 minutes + 1 key of 10+2 minutes).
Disconnected 2 or 3 times maximum. Between 1 -2 minutes loss maximum.
I scored 14670 points in 31h12 minutes, so certainly 14105 points normalized.
So i would be 9th with the actual result list but i’m not in the list…
I made a support yesterday after the announce, but no answer of MA.
Soon, MA 'll give rewards and i 'll be very disappointed.
That’s messed up. I know someone who did only 30 keys and crashed a little bit but his score still counted because they added the first 2 minutes of each run. (He didn’t see the minimum 30hrs rule)
For me those +2minutes do not count in my normalized score…
So you did only 30 full keys of 60 minutes + 1 key for 10 minutes resulting with only 10 minutes buffor.
It is really hard to tell how much avatar is inside after diconnect but it seems it is no longer than 10 second.
So if you will log back after ~2minutes (when you are not ingame after discconect time does not count) then you need only 6 disconnects to go outside your 10 minutes safe buffor.
Imho answer from MA that you will get: “according to our logs your time was 29hour 58minutes and 23secs” or somethign like that.
it apparently does count and I am pretty sure I have heard most people say it does count…unless they changed it with the correction…it did count before…
Well i did full 31 runs in cat 3 - got very few disconnects (i am almost certain i got only 3).
My result was 5132 points. Total time counting the time from the summary after leaving instances: 31hours, 62minutes, 12seconds = 32.04 hours.
After correction i have 4976.08 points. This means MA counted my time inside instance as 31.06 hours.
It is actually wierd becase if they do not count those extra +2 minutes it should be under 31hours but it is clear to me that those +2 minutes are rather not counted and the extra time comes from something else (for example extra 10sec for every instance - hard to tell where it came from).
@edit:
31.06was actually counted wrong by me - sorry (grayed out). If i will consider that MA counts each run as exactly 60 minutes i should get 4966.45 points. The fact i have got 10 points more is probably connected with those few disconnects i have got.
So if MA counts each instance as 60minutes run then they counted my time inside instances as ~30.94hours from 31 full runs.
I have few friends who counted 62 minutes/key and it give the normalized score.
But , in fact 62minutes/key or 60minutes/key I did more 30H because i hunted an extra 10 minutes and i almost certain that i had 2 or 3 disconnect maximum. And reconnected as soon as. So maximum maximum 6 minutes lost.
It’s very hard for me if MA made an error and don’t modify.
Thank you for contacting us. The results of Merry Mayhem 2013 were calculated using the correct event start time of 2013-12-20 16:00:00 UTC and those are the final results.
Kind regards,
Entropia Universe Support"
So i think that support didn’t search and gave me their answer by default…
Have you used ingame support system to write the support or mayby you used system at official site?
I noticed that answers to my support cases made through official site are more professional (of course there are visible to check in the ingame system too). Mayby you should try it.
Also try explaining everything as detailed as you can. The more info you provide the better.