According to the AMA they literally have not started even using the engine for Entropia related content and that they are still learning how to use the engine. They specifically said they were trying to exit “pre-production” They don’t know what they will need to recreate versus just recode versus just tweak.
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I use EL benchmark too but… we can agree that Calytrade channel is the most populated among chats so…
looking at calytrade participants we had 10k to 20k unique per day IDs
strip off sweaters and miner/crafting bots / afkers / “start dungeon ALT Exploiters” (yes we got ppl making alts to run icarus dungeon for ammo reward and in large quantity)
i dare to say we got 5k to max 10k “active” player
among those 70% are registered into Entropialife (they use it to track and for events)
top Entropialife i remember was dec20 mayhem with 5300 unique globallers.
Playerbase is so thin that it is embarassing to disclose it IMHO
(5k paying customer need to buy 75m ped per year to let the balance account keep the same… it is 1500 USD per year for “average Joe”)
maths dont lie… marketing managers often do 
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Bollocks… would you not need to put at least some effort into customer support if this was even true?
Or is the two departments so disconnected that the board members and devs think that everything is fine cause they never checked and just assumed everything is ok?
MindArks customer support is bad… so bad on such an epic level it’s a meme of the community that “MindArk does not care”.
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your lamentation has been sent to the competent department, it will be taken care promptly
trashes the note
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Super Cool! Many friends there and super fun!!
:yay:
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Happy to post this!
Wish I went, but Covid drama still makes it hard to fly oversees. ?
Was great to see this Solo, thank you.
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I recently created a support ticket, because a quest at Arkadia moon is charging 40 PED to start the quest but ends up with a bug and giving 0 rewards.
MindArk basically told me “we have forwarded this to our planet partner. By the way, the planet partner might not have any way to get back to you. maybe you can check future VU’s and hope for the best”.
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I got the exact same copy paste in regards to the Smuggler Chain being broken.
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Yeah… sorry man but that ticket has most likely never been sent to the PP.
And if you ask for a recipe or an update you get a “This is not how things work” comment from the anonymous support agent.
Yeah… templet copy pastas is not support… it will just burn customers out so keeping existing customers can’t be too important even doh someone higher up claims it is.
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I really don’t understand how people could still be surprised by a lack of information from this company lol…
The fact they are so hesitant to answer questions about the player base in game and a time frame on UE5, is the simple fact that the player base is declining, and that UE5 is to big a project for a company like MA to take on, and if they were to be honest about it and say its a pipe dream at best it would deter players from further investing financially.
If you want answers from Mindark, stop giving them so much money to do nothing. I personally hope UE5 is more than an empty promise, but my faith in Entropia/Mindark is pretty much gone.
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This is just funny to me. 
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Well the fact that there is no roadmap should be more than just a tiny clue that they have not started yet which means it’s not just a one year away kind of thing like some hope.
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Personally i think that TWEN event (i think that the expectation are that it happens) will arrive before UE5
some static images are nothing… i would change mind only if i read of “tech notes” on importing world data
i would like a “ptr test server” with just the “Thule” zone for testing… that would be the confirmation to invest
and not in “digital deeds” but in real world regulated MA shares if they are IPOed or ICOed in real world.
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Yeah… importing one or two models is nothing but hype building for something that might be years away if the player base even survives that long cause of the MA support been the way it is.
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They have started, even though they are in the early phases. But they are working on it, and hiring people to work on it. I would guess that UE5
is 3-5 years away. It is not something they want to rush - Its something they invest in to keep this game alive for another 10-15 years, just like they did with CryEngine2.
They are thinking long-term. At least I won’t have to buy a new computer right this moment in order to play EU, lol.
EU has survived for 20 years and MindArk is making profit. However, would be great to see some more updpates from certain Planet Partners.
And I would guess that UE5 will bring in both new and old players.
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So… no bugfixes cause MA does not want to do the same work twice… almost nonexistant or dysfunctional customer support.
How the heck is MA planning to survive 3-5years when people are legit quitting cause of how bad the customer support and unwillingness to fix bugs from MA’s side… dude… UE5 either needs to be rushed or customer supports needs to be improved and minor bugs to major ones needs to be fixed… you can’t just throw your hands up in the air and go “Nah… we wont do anything cause in a few years we might get a new engine… let’s bin all the bug reports for now and lie or ignore all the customers.”
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Just as how they survive since 2003.Fundamentals.
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Ok i 100% agree with this comment to the point i will soon be deleting my account due to Dire Customer Support!
I have been playing nearly 2 years and i can honestly say this is the BEST community of any game i have ever played and whats more i enjoy the game im not a huge depositer $30-$50 per month and i mull around on the smaller mobs as happy as lary! now back in early febuary i slipped on ice and smashed my phone eek no F2A to log in so opened a ticket 2 weeks it took to get a responce!!! we need id… ID scaned and sent … nothing i ticketed the ticket after just over a week … nothing!!! after 4 weeks i went to live chat who said they would escalte it … just over FIVE weeks from the initial ticket my reuest was made! I bet if i was asking to Raise my Deposit limit because i wanted to buy some of the latest greatest loot 2.0 mayhem reward weapons etc i would have had a responce in under 24hrs but i feel as im a small depositer and not an uber cycleing 2-3k ped per hour i make little diffrence so with a sad heart i am leaving spending the last few days on ARK having some fun with some of my friends once i am out of ped i will request the account to be deleted.
If i was to treat my customers with such lackluster and disrespect i wouldnt have a job and thus i refuse to fund the game any more
so to everyone i know fairwell i expect to be around for aproximatly a week or so then thats it
Sory for the long rant but i feel it needed to be said bye all o7
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