Help needed please, cant get into game

hi peeps

ive been trying to get on to this game for ages and even upgraded my pc but still no joy

basically what happends is when i log on i get anything from between 1 second - 30 seconds before my game screen just disappears and am back at the log on page

i feel as if i have tried everything

my processer is 2.8ghz
my memory is 512mb
motherboard is a jetway
graphics card is a matrox millennium g450 dualhead
i have direct x 9.0
codecs are up to date
allthough when i do that system test it fails on Driver: Unknown, build 1930

i have no idea what that means i have tryed turning off the firewall and also tryed it without being wireless ive tryed turning down colour settings ive reinstalled PE and still nothing my graphics card has the latest drivers installed for it. oh and i even reinstalled windows and still no joy

could it be that my graphics card does work because its not a NVIDIA OR ATI graphics card surley the matrox millennium g450 dualhead should be fine for pe it runs all my other games no problem

home someone can help anyone any idea?

thanks kerrzo

Well im not the best with pcs but 512 mb.. did not run too good for me so I made it 1 gig ram..

Driect x should it not be 9c? not 9.0?

whats the memory of you video card? I had to up grade mine.. so whats is the memory?

Dx

As a PC tech, I can tell you that the issue will be becuase you don’t have the latest DirectX ver. The memory shouldn’t be a prob, specially if you have enuff on your AGP card. But just go to the MS site and download the latest version of DX an u should be right to go. :smiley:

many thanks for your replies ive got the latest directx installed on my pc and am still having the same problem when i run a system check for pe this is what it shows

http://i10.photobucket.com/albums/a114/shakerrzo/screenshot1.jpg

has anyone else had this problem or any other ideas as to what it could be ?

thanks kerrzo

Its quite possibly your Matrox gfx card, if i remember rightly PE doenst like them, you realy need an Nvidia or ATI.

i may be wrong here though :dunce:

am starting to think that that may well be the problem its a good card and runs my other games no problem its just pe i cant get running

anyone here use that graphics card or know of any problems with it running PE?

thanks for the help

here is a screenshot of my graphics spec

http://i10.photobucket.com/albums/a114/shakerrzo/screenshot2.jpg

try also to change the speed of you internet connection in the option menu.

Hi!

I have the red “unknown” at graphics too, and had the same problems at beginning. I tried some older drivers, but nothing worked.

At the end I tried the to change the speed of the internet connection, like Kay said. Finaly it worked with 128 kbps, and only with 128 an nothing else. I have a speed of 1024, but who cares :laugh:

Greetings
Mastermind

tryed that as well and also tryed taking off sound and changing colour settings from 32 to16 and also the screen res but still no joy :confused:

ive spent ages going through all the threads here and trying different things feel as if i have run out of things to try :computer: and am getting more convinced that my graphics card isnt compatible with PE

I dont want to put another guys PC down but your card isnt really designed for gaming, but more for 2D applications etc,

if your a gamer i would seriously ditch that gfx-card and get a nice Radeon or Nvidia & sell your gfx card on ebay or something :wink:

anyhow GL hope you manage to get into PE,sometime :slight_smile:

Edit: even a cheap nivida 64MB MX440 would suffice as this was what i was using until i upgraded to a 256MB 9600 radeon

yea thats my next move going to get a new card at the weekend am sure its the card as well .

will let you know how i get on

thanks for all the replies

kerrzo :cool:

EDIT - just to let you know i finially got my case support and this is what it says.

2005-12-01 MindArk Support:
Hi,

Your video card Matrox Millennium G450 DualHead is not supported by the PE. PE supports NVIDIA GeForce or ATI Radeon graphics cards only.

However you can try updating your video card drivers. But we cannot guarantee it will solve your problem, as your video card is not supported by the PE.

/Regards
Support