Entropia Universe 19.0.4 Release Notes

Toulan doesnt have UL amp Cyrene has ul weapon so your comparrision makes no sense:) I think amps are like that for some equilibrium most likely and that would make sense

Only way my comparison doesn’t make sense is the random string of words I put together trying to form a sentence. So damn tired, never again AI daily.

I was pointing at MA saying ā€œUL badā€ to one planet and ā€œGo ahead UL goodā€ to another.

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Great set of patch notes for most planets! Impressed to see some good notes finally, out of ark and toulan.

We still have system for that, and from testing it works properly.

Could you give some more details? Did you submit a support case and receive no email? Are you sure the case was submitted properly? Did you check your email spam folder?

Yes, I did submit correctly a support case, later when I wrote this on forum I get confirmation on my e mail, but not like usually right after I send one, so was weird.
I think it works now, but I did not write any support case after this one.

I saw Next Island got a update, but can’t find the notes for it, did anyone manage to find the update notes for NI?

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Actually, it doesn’t really matter whether the support system still sends emails or not - support cases aren’t being processed anyway. See this thread, where I also describe my own (quite simple) support case that has remained unresolved since the end of July:

Support Case Response Time

In my case, these are support tickets #451094 and #452395. I only opened the second one because I never received any more responses to the first - not by email, nor on the website. It seems that support cases simply aren’t being handled at all.

I suspect that AI is now managing the support system, generating mostly standard replies. But when a case requires manual action, the AI can’t help - which would explain why nothing happens. This theory is further supported by the fact that replies often come in during the middle of the night (European time).

Well, my shares still bring in a few PEDs every week, so I’ll just cash out a few dollars instead of spending them on hunting.

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Where do I configure those emails? I’ve never ever received any email about any support case.

I only have a checkbox to receive newsletters, but I’ve also never ever received any email in that department.

As a matter of fact, I’ve never ever received any email from MindArk, I think.

Yes, my email-address is correct (I just checked again), it works and I also check the spam folder frequently.

I have received mail for every support case, when i post them, when they are updated and when they are closed. ?ā€ā™‚ļø

Couple of posted cases have actualy been fixed too. Majority sadly not.

wrong thread…