I havn’t logged into PE for months, I just came back after hearing about all
the changes, additions… they sound promising.. I bought a new computer
recently too, so i’m jumping back into this PE scene full force… Though,
i have a somewhat skilled char already and items on my old account I just
reactivated, but it’s locked when logging into the game world.
I sent a support request, but my last one was answered 4 months later!
I definately can’t wait months for a response from support, hopefully they
do things differently now in 2005.
I think that accounts get locked automatically when they are inactive for a certain amount of months (1 year?). A message to support should unlock em. So nothing to worry about i think
Hopefully your right… but how long until support receives my request to
unlock, that’s the real question. I’ll just have to be patient, I just hate set
backs, especially when your fully prepared.
Since you played support has been good. But I would say do as the last person I know this happened to -call them!
I think it was May last year they said that if you dont update your accountinformantion to be correct (if it wasnt correct from before) the account will be locked.
GL MikeyC… and as Skam pointed out, lately support is a bit more on top of things, esp account lockings… at least from what I’ve heard. I would give it a week or two and then write back perhaps
Try to give them a call at: +46 31 60 72 60.
Give them a call at around 10:00 AM to be able to reach them, Swedish time. http://www.timezoneconverter.com/
About emails, sure. They’ve got alot of emails, but they’re mostly to Mindark employees, other then that there’s a few emails avaible for the press and the media. But I’d suggest you to use support instead of emailing them, like you already have.
