account is locked

Hallo

i have registerd in entropia. As ist seems to be. But my account is locked ? This has been from the first try to login so far. Therefor i should send dem enquiry, but I can only send something to the support and ask what went wrong if I be logged in. So the cause of my thread … I would ask somebody to log in and send an enquiry instead of me. Im sorry but I dont know any other way that I can solve this problem. May anyone :slight_smile: please be so helpful to send them an enquiry ?
with the information that I has registered my account this morning , accountname marie , with email phmodl@web.de, and the reason for this enquiry : that my account was locked after registration

cu and thanks for one edgrar

Have you tried to log in within client loader (not into game) and submit a support case from there?

/Kjetil :cool:

Yeah, it didnt work.

Next should then be to post your E-mail used to register your account here:
http://www.project-entropia.com/account/ReActivate.ajp

If not that work, I guess you need to send your birth certificate together with details about your account to the address specified.
Also you could call them to ask.

If account is deleted, it probably doesn’t have correct information or not complete information.

/Kjetil :cool:

edgrar,

Just make another account.

of course i attempt to solve this problem for half the day , i although reactivated myy account several times and tried to figure out a new account. The account was also created , there is only one account for an IP possible. ( remember you type in your IP during registration)

Like I said before I can only see a chance to make an enquiry. is there nobody who could send an email with the three short inputs it will take 1 min…

[QUOTE=edgrar]
( remember you type in your IP during registration)

[/QUOTE]

dont remember this at all - i dont even know my IP, and what about dynamic IP’s?:confused:

thats really uninteresting I would like to play , Entropia …

[QUOTE=edgrar]
thats really uninteresting I would like to play , Entropia …
[/QUOTE]

I guess you need to call them then.

/Kjetil :cool:

You could get an IP changer… but you can have multiple accounts per IP…my friend registered on my computer even I had used that IP before.

You can make many accounts using one IP, but you can’t have more than one pending application from one IP.

yes i altered the ip and it works. I typed 8 instead of 7 in one field. But it failed when I tried to create a new account under the same IP number.

Type in ip address?. I dont ever remember having to do that.

How can you type in your ip address if you have no idea what it is especially if you are a pc noob and don’t even know what an ip address is???

How about if, as someone else stated, you got a dynamic ip address?. I know for a fact and to my cost that my isp rotates my ip address every now and again ( really screws up my router for some reason as well :frowning: )

Rusty

[QUOTE=edgrar]
Hallo

i have registerd in entropia. As ist seems to be. But my account is locked ? This has been from the first try to login so far. Therefor i should send dem enquiry, but I can only send something to the support and ask what went wrong if I be logged in. So the cause of my thread … I would ask somebody to log in and send an enquiry instead of me. Im sorry but I dont know any other way that I can solve this problem. May anyone :slight_smile: please be so helpful to send them an enquiry ?
with the information that I has registered my account this morning , accountname marie , with email phmodl@web.de, and the reason for this enquiry : that my account was locked after registration

cu and thanks for one edgrar
[/QUOTE]

okay just wondering I didnt see it post’d (might have missed it) but you made an account but did you get a email saying its been approved? if you make an account and try to log in before its approved it will try to log in and not give you a invalid user also it will let you retrieve your password and such but you just cant play. This happened to me my first time I made my account so just asking from experience in that.

He doesn’t have a password, unless he’s visited the confirmation site. Have you selected a password, edgrar?